Effective Date: July 27, 2026
Last Updated: July 27, 2026
Company: Technovedaai Software Solutions
Website: www.technovedaai.com
Technovedaai Software Solutions ("we", "our", or "us") respects your right to control your personal data, including the right to request that we delete it. This Data Deletion Policy explains what data we hold, how you can request its deletion, what happens after you submit a request, and what (if anything) we are legally required to retain.
This policy is provided in compliance with the data deletion requirements of Meta Platforms, Inc. ("Meta") for applications and business integrations built on Facebook, Instagram, Messenger, and WhatsApp Business, as well as applicable data protection laws including the Digital Personal Data Protection Act, 2023 (India) and the General Data Protection Regulation (GDPR) where applicable.
This policy should be read together with our Privacy Policy and Terms & Conditions, which govern how we collect, use, and protect your data more broadly.
This policy applies to personal data we collect through:
If you are an end user of a chatbot or automation system that one of our business clients has built using our platform, that client is typically the data controller for your conversation data. In that case, please also refer to that business's own privacy and data deletion policy — we will still honor deletion requests routed to us as the processor, per Section 5.
| Category | Examples |
|---|---|
| Account & contact data | Name, email, phone number, company, billing details |
| Meta Platform data | Facebook/Instagram Page ID, Messenger PSID, WhatsApp phone number, message history exchanged with our chatbot integrations, permissions granted via Facebook Login |
| AI interaction data | Voice/chat conversation transcripts, automation workflow inputs and outputs |
| Usage & technical data | IP address, browser/device information, session logs |
| Communications | Support tickets, demo requests, form submissions |
A full description of the categories of data we collect is available in our Privacy Policy.
If our data collection is tied to a Facebook Login, Messenger, Instagram, or WhatsApp Business integration, you can immediately revoke our app's access to your data yourself:
Removing access stops any further data collection through that integration immediately. To also delete the data we already hold, please additionally submit a request using Option B below.
Email support@technovedaai.com with the subject line "Data Deletion Request" and include:
We do not currently operate an automated Data Deletion Callback URL. All deletion requests are handled manually by our team using the process below, and are acknowledged within a reasonable timeframe.
If you have an active account or support relationship with us, you may also submit a deletion request through your account settings (where available) or by contacting support@technovedaai.com.
To protect against fraudulent deletion requests made on someone else's behalf, we may ask you to verify your identity before processing a request — for example, by confirming details on file or replying from the email address / phone number associated with the account. We will not delete data based on an unverified request.
We aim to complete verified deletion requests within 30 days of receipt, consistent with the timelines described in our Privacy Policy.
Even after a deletion request is honored, we may retain limited data where required by law or legitimate business need, including:
Any data retained under this section is restricted from further use beyond the specific purpose that requires it, and is deleted once that purpose no longer applies.
Data may persist briefly in encrypted backups or logs after an active-system deletion is completed. These backups are retained on a rolling cycle and are automatically purged — they are not used to restore deleted data except in the case of disaster recovery, and are never accessed for any other purpose.
Deleting your data may mean we can no longer provide an active service to you — for example, an AI chatbot will no longer recognize your conversation history, or an account may no longer be accessible. We will inform you of any such impact before completing an irreversible deletion where practical.
Our services are intended for business use and are not directed at individuals under the age of 18. If we become aware that we hold data from a minor without appropriate consent, we will delete it promptly upon verification, without requiring a formal request.
We may update this Data Deletion Policy from time to time to reflect changes in our practices, integrations, or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. Material changes will be communicated to registered users where required by law.
In accordance with India's Digital Personal Data Protection Act, 2023, complaints regarding data deletion requests may be directed to our appointed Grievance Officer:
For any data deletion requests or questions about this policy: